Refund Policy
Exchange/replacement product will be delivered to customer within 3 business days
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- No returns will be offered on Items that have been delivered without any damages or defects.
- If the product is wrongfully delivered (different SKU instead of the SKU mentioned in the order confirmation) or has a genuine quality/manufacturing defect, then we are open to extending full refund or re-fulfilling your order against the return of the product subject to the fact of such defect being established.
- To report damage in transit please get in touch with our customer care within 48 hours of delivery
- Our customer care team will look into the issue and revert back within 48 working hours.
support@khankhude.com
- Refunds will be made (i) within 10-14 working days from the date of receipt of returned goods if the order is already shipped (ii) within 10-14 working days from the date of cancellation of the order if the order is not yet shipped.
- No refunds would be given if the customer has provided wrong or incomplete shipping address, there are 3 failed delivery attempts by our shipping agency and/or the package is refused by the recipient.
- Notwithstanding anything contained herein, the following products shall not be eligible for return or replacement, viz: Any product that is returned without all original packaging and accessories, including the retail box and all other items originally included with the product at the time of delivery;
- All costs of return shipping need to be borne by the purchaser (Unless the item received is defective)
- Returning products from customers will be accepted within 7 days of delivery
- Approved refund amount will get credited to original payment method within 10-14 days